Seven district and borough councils and one county council in Northamptonshire have combined. This local government reorganisation in Northamptonshire will aim to save the county money in the longer term while putting residents' needs at the heart of two new unitary authorities.
North Northamptonshire Council and West Northamptonshire Council are now open for business and serving residents & communities across the county. We’ve been supporting this transition, working with staff from the eight existing councils to deliver two new minimum viable websites that help residents find information and easily access services. Working alongside our partner agency Deeson we focused on creating strong digital foundations, making sure the websites can form part of more complex resident experiences in the future.
Working collaboratively, we wanted to use data from across Northamptonshire to create two new fully accessible websites, useful for residents as they adjust to changes in their local authorities and beyond.
Working in a multidisciplinary team we did a rapid discovery of the work done to date and analysis of the eight current web estates. These activities helped us understand the constraints, size and complexity of the problems and helped us make decisions about the target architecture.
During discovery, we also mapped out existing service content and built up a picture and roadmap of what content would need to be migrated to the new sites as a priority for vesting day.
Setting up a research and testing panel of over 400 residents, we were able to get feedback on their experiences of using the existing websites and test our early design prototypes and the private and public beta websites.