Coventry Council

In 2020, we joined Coventry City Council as their User-led Service Design Consultancy Partner. Starting with Coventry’s “A Place Called Home” — supporting residents to access safe, affordable accommodation — we're building on lessons learned from our work with Hackney Council’s and Rochdale Council to understand the current provision and local context of Coventry’s housing needs service, exploring how multidisciplinary ways of working and digital tools can enable functioning homes, prevent homelessness and find suitable permanent accommodation where appropriate.