With many residents furloughed, facing instability and the economic impact of COVID-19 on young people expected to be severe, there’s an urgent focus on making employment and learning opportunities more accessible in our communities.
Over the last six months, we’ve supported Hackney Council to build on their existing employment services to create a digital platform showing all opportunities in the borough. A central place for residents to see what options are available and how to access them.
Hackney is committed to working with their local partners and employers to create pathways and learning opportunities for residents to gain experience, build confidence and momentum.
Building a truly online service
Until recently, Hackney’s employment services were delivered in person around the borough, advertised through the library, classes and workshops. Due to the shift to remote services, the entire offer was paused leaving unemployed residents with limited access to job resources, training workshops or ways to upskill. The council needed a way for residents to access support, free training courses, get help with applications and view vacancies, in a virtual and accessible way.
Building on our learnings from developing Hackney Works, leaning on additional learnings from recent work with Camden Council and external research, we worked in a multidisciplinary team to help Hackney return to delivering these essential services safely, while also expanding the service to provide more to residents.