Working alongside North East Lincolnshire Council and North East Lincolnshire CCG we co-designed The Union to create a 21st-century approach to seamless health and social care, prototype new solutions and rapidly scale new approaches during the pandemic. This post explores how we did that and how the Union will continue the work in the future.
The first gradual steps towards change
As the COVID-19 crisis began, the Union had slowly begun testing the future operating model which we designed together over the previous 9 months. However, the urgency of the pandemic required us to accelerate this process.