Our first Show & Tell & time to reflect
This week felt so rewarding for the team!
The brilliant, blended NHS Digital and FutureGov field team wrapped up engagement in East London. Over three weeks across six urgent and emergency care settings, we spoke with and shadowed nearly 60 patients and staff.
Our last setting was Homerton University Hospital, where we were impressed with how staff fully embrace digital to solve day-to-day challenges.
Overall, we’re thankful to everyone who has given their time and openly shared their experiences. We want to specially thank Tower Hamlets CCG, and particularly Jenny Cook, the Deputy Director for Primary and Urgent Care; Julie Dublin, the Head of Urgent Care; and Azmi Peerun, the Transformation Manager for Primary and Urgent Care Commissioning; for trusting our approach and being open to introducing us to their networks across East and North East London. Thank you.
Almost every person we were connected with taught us something new, led us to other contacts or set up further exploration opportunity. We’re very much looking forward to returning in June — once we have synthesised insights from the three locations — to share and validate findings and co-design and test emergent opportunities for digital.