Analysis, synthesis, opportunity
We’ve had an intense few weeks pulling together insights from interviews with patients, staff and commissioners. Plus, visits to health services around the country, as well as data analysis and secondary research. Weekly week notes writing fell off our list, so these are more like month notes than week notes.
The result of this activity is an extensive set of artefacts, describing the current state of urgent and emergency care: from the patient perspective and staff perspective, the service delivery and technology landscape. These now grace an entire wall of our offices in both Leeds and London. I discovered the hard way that it takes one person 45 minutes to get it all up on the walls and 20 minutes to take it all down again. Note to self: next time get help and buy more Blu Tack.