We’ve been working with Hackney Council and MadeTech, collaboratively redesigning their Benefits and Housing Needs. We’re inviting you to follow our work through shared sprint notes as we design a service which is easily understood, fair, accessible and beneficial to Hackney residents. These sprint notes were first published by Hackney. You can follow our process on HackIT, and the other great work happening at Hackney Council.
Those of you that have been following these sprints notes will notice that one of the main themes that underpins the work we’re doing is sharing information more effectively so we can create better outcomes for staff and residents. With this in mind, we’re happy to share with you our latest updates.
Last time, you might remember we had designed what our Vulnerability and Strengths snapshot should look like based on previous research with staff. The good news is we have now finished building the prototype and have staff throughout the service testing it.
At this week’s Show & Share, David spoke about his experience of using the snapshot tool.