We’ve been working with Hackney Council and MadeTech, collaboratively redesigning their Benefits and Housing Needs. We’re inviting you to follow our work through shared sprint notes as we design a service which is easily understood, fair, accessible and beneficial to Hackney residents. These sprint notes were first published by Hackney. You can follow our process on HackIT, and the other great work happening at Hackney Council.
After an incredible Show & Share with over 100 people, and a number of stories being shared the team was energised to get started and plan our next phase of work. As we’ve moved with pace over the last few weeks, we wanted to take a breath and make sure we’re laying sustainable foundations.