At the end of 2020, we ran our Transitions event, bringing together amazing people to talk about the profound challenges and changes their organisations had faced. They shared stories of loss, stories of growth, but also inspiring stories of investing in the journey ahead of us.
What we couldn’t share at the time was that FutureGov was similarly going through a series of transitions. At the end of last year, practising what we preach, we ran an internal transitions programme to help put us in the best possible position for 2021 to deliver on our mission and support our partners on their journeys. That meant a lot of change for the organisation and our team, at the end of one of the toughest years we’d faced.
For me personally, stepping into 2021 also marked the beginning of change. As many of you will now know, at the beginning of this year I took on the leadership of FutureGov as Dominic Campbell moved on from the role of CEO.
Today, I wanted to take a moment to introduce myself to those of you I haven’t met yet in my years at FutureGov, share my passion for this public sector world and the work we do, and share some of my priorities for the months ahead.
My journey in local government
My career started pretty firmly in local government; first at Norfolk County Council in adult social care, then at Lambeth Council in children's social care and later as a Partnerships Manager for the Health and Wellbeing board.
Then nearly nine years ago, this July in fact, I joined FutureGov. Over the years, I've worked in quite a few areas of the business - in the tech and delivery teams, as well in organisational change. For the last four years, I've been proud to be the Managing Director, working alongside Dom to grow and lead the company.
Personally, I’m deeply motivated to help improve health and social care. Over the last ten years caring for my mum who had multiple sclerosis, I witnessed first hand some of the challenges people face in the care system. And recently when COVID-19 hit her care home and she, unfortunately, passed a couple of weeks ago, I again faced the reality so many UK citizens are currently living. I guess I’m sharing this because I want you to know how committed I am personally to FutureGov’s mission to help public and health institutions design better services for people.
Social care & health integration
In terms of priorities, the COVID-19 pandemic shone an uncompromising light on many areas of public service that are broken. The integration of health and social care, or lack thereof, along with controversial policies created in response to COVID-19, is continuously putting the most vulnerable at even higher risk.
Working across health and care, we have an opportunity to help manage patient journeys between community care, hospitals and residential care. There’s a lot of great work happening here, like NHS Blood and Transplant standing up a new convalescent plasma programme in the midst of the COVID-19 response. We’ve been working with them to improve the donation experience, building lasting relationships with existing donors and opening the process to new donors during an urgent crisis.